replai-privacy

Privacy Policy for Replai Chrome Extension

Last updated: January 9, 2025

1. Introduction

Marco Benvenuti (“we,” “us,” or “our”) operates the Replai Chrome Extension and associated services at replai.app. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Extension and the choices you have associated with that data.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you:

2.1 Data Collected Through the Extension

Authentication Information: Login credentials and authentication tokens required to access our service
Website Content: Review content from supported platforms (TripAdvisor, Booking.com) that you explicitly interact with
Web History: Limited to URLs of review pages on supported platforms to enable core functionality

2.2 Technical Data

Browser type and version
Extension installation and usage data
Error logs and performance data

3. Use of Data

We use the collected data for the following purposes:

To provide and maintain our service
To detect when you are viewing supported review platforms
To generate AI-powered review responses
To notify you about changes to our service
To provide customer support
To prevent technical issues

4. Data Processing and Storage

All data is stored on secure MongoDB databases in EU-compliant regions
We use Anthropic’s Claude AI service to process review responses
Data is retained only as long as necessary to provide our services
You can request data deletion at any time

Under the General Data Protection Regulation (GDPR), you have the following rights:

Right to access your data
Right to rectify your data
Right to erase your data
Right to restrict processing
Right to data portability
Right to object to processing

To exercise any of these rights, please contact us at marco@midachat.com

6. Data Security

We implement appropriate technical and organizational measures to maintain the security of your personal data, including:

Encryption of data in transit and at rest
Regular security assessments
Access control and authentication mechanisms
Regular security updates

7. Third-Party Services

We use the following third-party services:

Anthropic Claude AI for review response generation
MongoDB for data storage
Render for hosting services

Each of these providers has been selected for their commitment to data security and privacy.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time by contacting us.

9. Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: marco@midachat.com
By visiting our website: https://replai.app

Our Extension uses cookies and similar tracking technologies to track activity and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

By using our Extension and services, you consent to our Privacy Policy and agree to its terms.